Privacy Policy

1. Who We Are

ScentOS.ai is operated by:

ScentOS AI Intelligence LTD

66 Paul Street, London EC2A 4NA, England

[email protected]

2. Information We Collect

We may collect:

• contact details such as name, email address, company name, and job title
• account and access information
• communications sent through forms, demo requests, or email
• platform inputs and workspace-related content submitted by users
• technical and usage data such as browser type, device information, IP address, pages visited, and interaction data
• billing or invoicing information where applicable

3. How We Use Information

We use information to:

• provide, operate, and improve ScentOS.ai
• respond to inquiries, demo requests, and business communications
• create and manage client workspaces and access permissions
• support onboarding, account administration, and service delivery
• monitor usage, performance, and platform security
• comply with legal, regulatory, and operational requirements
• send important service, policy, or account-related updates

4. Legal Basis

Where applicable, we process personal data based on legitimate business interests, performance of a contract, compliance with legal obligations, or consent where required.

5. Data Sharing

We do not sell personal data. Information submitted through contact or access request forms may be processed through our communications providers in order to deliver your request to our team and respond to you.

We may also disclose information where required by law, regulation, legal process, or to protect our rights and the security of our services.

6. Data Retention

We retain personal data only for as long as reasonably necessary for service delivery, legal, operational, security, and record-keeping purposes.

7. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Analytics

ScentOS.ai may use cookies and similar technologies to improve website functionality, measure usage, support analytics, and improve performance. Users may manage cookies through their browser settings where available.

9. International Processing

Your information may be processed by service providers or infrastructure located in different jurisdictions where necessary for service delivery and platform operations.

10. Your Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of certain personal data, or to object to certain processing. To make a request, contact us at [email protected].

11. Third-Party Services

Our website or services may rely on third-party providers or contain links to third-party services. Their handling of data is governed by their own terms and privacy policies where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version posted on this page will apply.

13. Contact

For privacy-related questions or requests, contact:

ScentOS AI Intelligence LTD

66 Paul Street, London EC2A 4NA, England

[email protected]